How to Use Mero Kitta to Get Your Land Records Online

Eligibility

• Registered landowners named on a land ownership certificate
• Owners who need land records without travelling to a survey office
• Families preparing paperwork for a land transaction or partition
• Owners resolving a discrepancy between their certificate and official records
• People abroad who hold Nepali land and need records handled remotely
• Institutions, which the portal handles through a separate institutional login rather than the ordinary user route

Required documents checklist

• □ Scanned copy of the land ownership certificate, readable and understandable, 1 MB or smaller
• □ Scanned copy of the citizenship of the landowner named on that certificate, readable and understandable, 1 MB or smaller
• □ An active mobile number, because application tracking uses your mobile number and a one-time password
• □ The plot identifiers from your certificate, so the application matches the correct record
• □ Institutional credentials, if you are applying through the institutional login rather than as an ordinary user

Step-by-step process

1. Open merokitta.dos.gov.np directly rather than through a search result. The portal is operated by the Survey Department under the Ministry of Land Management, Cooperatives, Federal Affairs and General Administration, and land records attract impersonation.
2. Prepare the two documents the portal names for ordinary users: the land ownership certificate and the citizenship of the landowner shown on it. Nothing else is listed as a baseline requirement.
3. Get each scan under 1 MB while keeping it readable. The portal states both conditions together, and they pull against each other. Scan in greyscale at a moderate resolution rather than photographing at full phone resolution.
4. Check that the citizenship you upload belongs to the owner named on the certificate. The portal specifies the citizenship of the landowner appearing on the certificate, not simply the applicant.
5. Open the service application form and submit your details with both scans attached.
6. Record what you submitted and when. There is no account for ordinary users, so your own record matters.
7. Track the application through the status page using your mobile number and the OTP sent to it. Use the transaction status page for transaction-related queries, which is a separate route.
8. If something is unclear or the application stalls, use the portal's own help and FAQ pages before contacting an intermediary.
9. Treat the output as a record, not as a title decision. A downloaded record shows what the survey record contains; it does not resolve a boundary dispute or confirm that a seller has clean title.

Fees and timelines

• The Survey Department does not publish a consolidated fee schedule for Mero Kitta services on the portal's public pages. Any charge applicable to your specific service will be shown in the application flow.
• This guide states no fee figure. Land services are exactly where a wrong number does real damage, and the portal is the authority on what your request costs.
• No guaranteed processing time is published. The portal provides a status page precisely because the turnaround is not fixed.
• The 1 MB per file limit is a hard technical constraint stated on the portal, not a guideline.
• Status is checked with a mobile number and OTP, so a number you will keep using matters more than it first appears.
• Transaction status is tracked separately from application status, which catches people out when they check the wrong page and assume nothing has happened.

Common mistakes

• Uploading a phone photograph straight from the camera. It will usually exceed 1 MB, and shrinking it carelessly makes it unreadable, which fails the portal's other stated condition.
• Uploading the applicant's citizenship rather than the landowner's. The portal specifies the citizenship of the landowner named on the ownership certificate.
• Using a mobile number you do not control. Status checking depends on an OTP sent to that number, and there is no ordinary-user account to fall back on.
• Checking the application status page for a transaction query, or the reverse. They are separate pages with separate purposes.
• Going through an agent for something the portal does directly. The requirements are two documents and a form.
• Treating a downloaded record as proof of clean title. It reflects what the survey record holds, and says nothing about disputes, encumbrances or a seller's right to sell.
• Skipping the portal's own FAQ and help pages, which are the fastest route to a portal-specific problem.
• Reaching the portal through a search result rather than typing the address. Land and property services attract impersonation, and the domain should be merokitta.dos.gov.np.

Office and portal links

FAQ