Lost Passport in Nepal: Replacement Form and Reissue Steps

Eligibility

• A Nepali passport holder whose passport was lost or stolen while the applicant is inside Nepal
• An applicant able to appear at a selected passport enrolment centre with the original identity records required by the current process
• A previous passport holder who can use the Replacement - Lost/Stolen application type even if the physical booklet is unavailable
• An applicant who can provide a National Identity Card or NIN when applying inside Nepal, subject to the current exception and office rules
• This guide is not for a passport lost abroad, a damaged booklet, a normal renewal, a first passport or an emergency travel document from a Nepali mission

Required documents checklist

• □ The barcode and QR-coded application PDF downloaded after the online form is saved and submitted; keep the original PDF rather than only a screenshot
• □ The original Nepali citizenship certificate, or the original minor identity card for an eligible minor applicant
• □ The National Identity Card or National Identity Number required for an application inside Nepal under the current Department process
• □ Any copy, scan, photograph, passport number, issue details or visa page from the lost passport that is safely available; do not delay an official inquiry merely because no copy exists
• □ The revenue voucher, cash receipt or other payment evidence generated or accepted by the current official payment and enrolment process
• □ A factual note of when, where and how the passport was noticed missing, plus any theft or misuse evidence
• □ A police loss or theft report only when the selected enrolment office or investigating authority currently requires it; confirm before relying on a generic checklist
• □ Original parent or guardian and minor documents if the lost passport belongs to a person below 16, following the Department's current minor rules
• □ Urgent-travel evidence only if the responsible office says it affects the available service; it does not waive identity checks

Step-by-step process

1. Protect the identity risk first. Record when and where the passport was last seen, secure exposed accounts or documents, and promptly report suspected theft, fraud or misuse to the appropriate police and passport authorities.
2. Do not present a recovered booklet for travel after it has been reported lost or stolen. The Department of Passports currently warns that such a passport must not be used even if recovered.
3. Collect any safely stored passport copy, number, issue date, expiry date and visa evidence. If no copy exists, use the Department's official contact or the selected enrolment office to confirm how it will verify the previous record; do not invent a number.
4. Open the official passport pre-enrolment portal and choose “Replacement - Lost/Stolen.” Do not select Renewal merely because you previously held a passport, and do not select Damaged when the booklet is missing.
5. Choose the application location and appointment offered by the current portal. Confirm that the selected office handles your case and ask whether it requires a police loss report, additional verification or another local document.
6. Enter names, citizenship details, birth details and previous-passport information from source records. Review spelling, dates, issuing district and numbers before submission.
7. Scan and upload the original documents requested by the live form. The Department's current process page says uploads should be scans of originals and 300 KB or less; follow the portal's current file-type and size instructions if they change.
8. Save and submit only after a field-by-field review. Download the original application PDF with the barcode and QR code. Print it if possible, or keep the actual PDF on the phone rather than a screenshot.
9. Use only the official payment path and verify the service type and amount before paying. Keep the voucher or receipt; do not send money to a person promising a faster lost-passport clearance.
10. Attend the selected enrolment centre at the appointment with the application PDF, original citizenship, NID or NIN, payment evidence, available old-passport details and any case-specific report the office confirmed.
11. At enrolment, review every corrected field before photograph capture, signature and approval. The Department warns that corrections after approval can require cancellation and a new paid application.
12. Keep the application reference, receipt and any loss-report number. Use the Department's official status or collection instructions; no unofficial agent can guarantee production or collection time.
13. When the replacement is issued, check the biodata immediately. Keep evidence of valid visas from the lost booklet and ask the issuing embassy or destination authority how any visa record must be handled.

Fees and timelines

• No fixed amount is stated in this guide because the Department's live revenue page was unavailable during the 2 September 2026 recheck and the applicable service can vary. Confirm the current amount in the official process before generating or paying a voucher.
• The official payment portal says payment uses a request code and is non-refundable after deposit. Verify the applicant, service and amount before paying and print or save the paid voucher.
• No reviewed primary source guarantees one replacement completion time. Appointment availability, previous-record verification, loss or theft review, office workload and service level can change it.
• A police report, visa replacement, travel rebooking, photo copy, printing or courier cost is separate from the official passport revenue unless the responsible authority expressly includes it.
• Urgent travel does not remove document, identity or lost-passport checks. Do not buy a non-refundable ticket based on an agent's delivery promise.

Common mistakes

• Choosing Renewal or Damaged instead of Replacement - Lost/Stolen
• Assuming a police report is always required nationwide, or assuming it is never required, without checking the selected office
• Publishing a newspaper notice or paying an agent without a current official instruction
• Guessing the previous passport number when no copy is available
• Uploading edited photocopies instead of the scans requested by the current portal
• Keeping only a screenshot instead of the submitted barcode and QR-coded PDF
• Paying before checking the selected service and applicant details
• Leaving the original citizenship or NID evidence at home
• Failing to report suspected theft or attempted identity misuse
• Trying to travel on a passport after it has been reported lost or stolen
• Ignoring visa evidence held in the old passport
• Signing the enrolment form without checking every printed detail

Office and portal links

FAQ